Privacy Policy

Effective Date: 2 March 2025

Chatham Islands Shipping Limited ("we," "our," "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you contact us, make a booking, or sign up for services, we may collect your name, email address, phone number, billing details, and other relevant information.

  • Non-Personal Information: We collect non-identifiable information such as browser type, IP address, and pages visited to improve our website experience.

  • Cookies and Tracking Technologies: Our website may use cookies to enhance user experience and analyze website traffic.

2. How We Use Your Information

We use the collected information to:

  • Process bookings and provide shipping services.

  • Respond to inquiries and customer service requests.

  • Improve website functionality and user experience.

  • Send updates, promotions, or important notifications (you can opt out at any time).

  • Ensure compliance with legal and regulatory obligations.

3. Sharing of Information

We do not sell or rent personal information. However, we may share information with:

  • Service Providers: Third-party vendors who assist in operating our business (e.g., payment processors, IT support).

  • Legal Requirements: When required by law or in response to legal processes.

  • Business Transfers: In the event of a merger, sale, or business reorganization, your information may be transferred to relevant parties.

4. Data Security

We implement security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is entirely secure, and we encourage users to take precautions when sharing sensitive information.

5. Your Rights and Choices

You have the right to:

  • Request access to the personal information we hold about you.

  • Request correction or deletion of your data.

  • Opt out of marketing communications.

  • Restrict or object to certain data processing activities.

To exercise these rights, please contact us at [Insert Contact Email].

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any personal information.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: 

Chatham Islands Shipping Limited
PO Box 57, Waitangi, 8942
03 305 0053
erin@cisl.co.nz