Notice of Rate Increase Effective 1st April 2025

CISL wishes to inform you of an upcoming adjustment to your rates. Effective 1st April 2025, there will be a 6% increase in the price of freight on the Southern Tiare.

This decision was not made lightly. The increase is necessary to ensure we can continue to provide a shipping service to Chatham and Pitt Islands. Over the past year, we have faced significant cost increases in several areas, including insurance, overheads, and repairs and maintenance, wages due to minimum manning requirements. Despite our efforts to absorb these costs for the most part of the financial year, it has become essential to adjust these rates to maintain our service offering.

Increased Insurance Costs: Rising premiums have significantly impacted our operational budget, requiring us to allocate more resources to maintain adequate coverage.

Higher Overheads: General overhead expenses, including utilities, administrative costs, labor costs, equipment costs, and compliance requirements, have steadily increased, necessitating a revision of our pricing structure.

Repairs and Maintenance: To ensure the safety and reliability of our services, we have invested heavily in repairs and maintenance, which have become more costly due to inflation and supply chain challenges, the age of our vessel and lack of past maintenance also adds significant costs to the company.

We understand that these are challenging times, and many are feeling the strain of the current economic climate. The decision to increase our rates was made with careful consideration of these circumstances. Our priority is to continue providing you with the best possible service, and this rate adjustment is crucial for us to manage rising costs and maintain services to the community.

The new rates will be reflected in invoices issued from 1st April 2025, onwards.

We greatly appreciate your continued support and understanding. If you have any questions or need further assistance, please do not hesitate to contact either CISL or the CIET.

Craig Kerwin                                                                                                                Hamish Chisholm

General Manager CISL                                                                                              Chairperson CIET